![]() ![]() ![]() If you are a Mac user, you now have your choice of color editor: the default and system. Others use buttons, such as and to show/hide sections. Others have bars that can be dragged up or down to expose more or less of the editor. Some versions use arrows for accessing parts of the editor. When a section is needed, just unhide it. In the different versions of SketchBook Pro, sections of the editor can be hidden to reduce the amount of canvas space taken up. Some versions also have an option for accessing the Copic Color Library. Thank you for using Apple Support Communities.The Color Editor contains a color wheel for selecting a color, color picker for grabbing a color, transparent color for creating a custom eraser, and buttons for accessing HSL, RGB, and Randomize (certain versions) sliders, and the color swatches. If the gray screen issue persists, go to the next section. If the Safe Boot does not work, or the restart after a successful Safe Boot does not work, go to the next section. If your Mac starts up as expected, immediately try restarting.Note: A Safe Boot takes longer than a typical start up because it includes a disk check and other operations. Advanced tip: If you want to see the status of a Safe Boot as it progresses, you can hold Shift-Command-V during start up (instead of just Shift). Start your Mac, then immediately hold the Shift key.Simply performing a Safe Boot may resolve this issue. If the gray screen issue persists with no devices connected, go to the next section (with the peripherals still disconnected). Also, try a different USB port on your Mac. Try starting with no keyboard and mouse connected, then connect them after start up. If you are using a desktop Mac with a third-party keyboard and/or mouse device, and the issue still occurs, try starting up with an Apple keyboard and mouse connected instead.Note: If you have multiple peripheral devices and the issue only occurs when they are all connected, but not when each device is the only peripheral connected, see the Additional Information section below. Try a different cable with the device if possible (such as a different USB or FireWire cable). Check with the manufacturer of the device for support or possible software driver or firmware updates that may be available for the device. Make sure the device is powered if it needs to be to operate correctly. Repeat the process until you locate the device at issue. Connect one device, then restart your Mac to test for the issue. If you can start up this way, one or more of your peripheral devices (or installed software related to the device) is probably causing the gray screen issue.Disconnect all peripheral devices such as external hard drives or printers (leave only the display, a keyboard, and mouse connected).If necessary, hold your Mac's power button for several seconds to force it to power down. Note: "Peripheral devices" refers to external devices other than what came with your Mac, such as hard drives, printers, or hubs that you connect via a USB or FireWire cable. ![]() Mac OS X: Gray screen appears during startupÄisconnect, test peripheral devices and network cables I would recommend the troubleshooting from the following article to help you get that resolved, named: It sounds like you are are not able to boot your Mac successfully at this point and you get stuck as a screen with a spinning wheel. ![]()
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